Part-time Front Desk Coordinator - Music Academy

Job Description

New World Music Academy is seeking a fun and professional part-time Front Desk Coordinator to help administer our music school locations in Dublin and Pleasanton, CA. This staff member will serve as the primary point of contact for our students, families, and teachers to ensure smooth functioning of our day-to-day operations.

The desired time commitment is at minimum Monday/Tuesday/Thursday 12-7PM, 21+ hours per week. These hours will be split between our Dublin and Pleasanton locations.

• Greeting students arriving for lessons and ensuring that teachers stay on schedule
• Responding to scheduling-related phone calls and emails from students and families
• Processing enrollments, sales skills relevant
• Interfacing with teachers to help them manage their student schedules
• General administrative tasks as needed

The successful candidate will be an organized, motivated self‑starter with a strong customer service mindset. A demonstrated interest in music and music education would be an asset.

Pay for this position is commensurate with experience and will be in the range of $20-$22/hour. A 401(K) program with employer matching is available to all of our employees after 90 days on the job. Health benefit packages are available for all part‑ and full‑time employees at Ensemble.

Ensemble Schools is a collaborative network of community‑driven Music & Dance schools. While each school maintains its unique identity, they share resources to ensure collective success. This posting is for New World Music Academy, with locations in Alamo, Dublin, and Pleasanton, CA. New World Music Academy provides positive, memorable opportunities for students of all skill levels to explore their interest in music through a rewarding progression of discovery.

Our music instructors are skilled artists themselves and experienced teachers. They are committed to your success and growth. Teaching is a conduit for our amazing staff to pass on their passion for music and the arts. New World Music Academy has proven its commitment to quality music education in the San Francisco Bay Area since opening our doors in September 2005.

We invite you to experience the excellence and professionalism of our facility and teaching staff. Students of all ages and levels benefit not only from private, semi‑private and group lessons but also gain self‑confidence by participating in recitals, chamber music programs, student projects, community outreach programs and special academy‑sponsored events.

• Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers to cultivate an enriching learning experience for students.
• Growth: Our teachers are integral to our success, and we are committed to their professional growth. As an ever‑growing partnership of music and dance schools, we seek to increase the high‑quality resources provided to our schools and teachers.
• Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!

Ensemble Schools was created for the purpose of supporting excellence in performing arts education through excellence in music and dance school administration. Our teachers are the heart and soul of our business - the ones actually in the lesson room with our students - and we are committed to their success. We are focused on attracting and developing highly qualified teaching faculty and endeavor to provide career opportunities appropriate to professional educators.

To apply for this position, please send a resume and brief cover letter to Rachel Stoltz. Diversity is a strength of our musical community and we invite all those meeting the above criteria to apply.

Job Type: Part-time

Pay: $20-$22 per hour