Front Desk Receptionist - Dental Office

Responsibilities

• Greet patients warmly and manage the check-in process to ensure a positive first impression.
• Schedule appointments efficiently using dental office management systems, ensuring optimal patient flow.
• Handle patient inquiries regarding services, insurance coverage, and billing in a professional manner.
• Maintain accurate patient records and update information as necessary in practiceworks software.
• Process payments and assist with dental billing and coding tasks as needed.
• Collaborate with dental staff to ensure seamless communication regarding patient care.
• Manage phone calls, emails, and other correspondence related to scheduling and patient care.
• Ensure the front desk area is organized and welcoming for patients.

• Previous experience in a clinic or dental office setting is preferred.
• Familiarity with dental billing, coding, and insurance processes is an asset.
• Strong customer service skills with the ability to communicate effectively with patients and staff. Excellent organizational skills with attention to detail in administrative tasks.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• A proactive attitude towards problem-solving and patient satisfaction.

Join our team as a Dental Receptionist, where you can contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our practice.

Job Type: Full-time/ in-person.

Experience is preferred but not a must. Newbies welcome. Willing to train the right candidate