Customer Fulfillment Technician

About This Job

Nosco is looking for a Customer Fulfillment Technician on our second and third shifts at our Pleasant Prairie, WI facility. As an employee owner in this position, you will be involved in the operation of a carton folding/gluing asset to perform the final step of digital folding carton production. The purpose of this position is to work alongside a folder/gluer operator to produce folded cartons to meet on-time delivery, high-quality expectations, and customer specifications in a safe and efficient manner.

This position also packages all products and supplies all customer required documentation.

• Follow proper procedures, including proper documentation, when performing job responsibilities as outlined in the SOPs and the GMP Manual.
• Ensure items are labeled and palletized correctly.
• Follow direction from the folder/gluer operator in gathering necessary components for the production run (required forms, cases, supplemental packaging material, etc.).
• Act as a last line of defense against defects by performing real-time checks on the assets; identify problems in a timely manner and alert leadership to avoid shortages or remakes.
• Package all product and ensure accurate case and row counts.
• Utilize ERP system to complete required customer documentation, palletize orders, and release to finished goods when applicable.

• The ability to understand defects which may be encountered in the manufacturing of folding cartons.
• High school diploma/equivalency required (including ability to read a ruler, perform basic arithmetic, and read and comprehend customer specifications for documentation).
• Prior background in a manufacturing environment, preferably in a regulated industry and/or that utilizes an ERP system.
• Attention to detail and excellent documentation skills.
• Physical requirements:
  
  twisting, turning, squeezing, grasping, reaching, reaching over equipment, kneeling, crawling, pulling, extended periods of standing, and ability to lift 50 pounds.
• Long periods of concentration.
• Speaking, hearing, and vision are essential to performing job functions.

We are 100% employee owned, which means you will have a stake in the action. We are committed to career development and will help you grow because we care about you. We reward and recognize those who contribute and make a mark in the company. In addition to compensation, Nosco offers a full range of medical, dental and vision benefits including HSA/FSA/HSA.

Eligible employees may enroll in Nosco’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. We provide a fully paid term life insurance plan to eligible employees, along with short-term and long-term disability benefits. Nosco also offers wellbeing programs, paid parental leave, education assistance, and discount programs with participating partners. Nosco’s employees enjoy Paid Time Off (PTO) and paid holidays throughout the year, with holidays and other time off provided in accordance with state law and company policies.

At Nosco, it is not just a job... it is a career. Our average tenure is over 10 years. With over 115 years in the industry, Nosco provides printed cartons, labels, inserts and flexible packaging to 400+ customers in the healthcare, natural health, personal care, and consumer goods markets. Nosco is a subsidiary of Holden Industries, Inc., and is 100% employee owned, offering a unique opportunity for our workforce to share in the success of the company through beneficial ownership.

We invite you to explore open positions at Nosco by visiting