A 2-Desktop Engineers, in Prairie, WI

Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.

Our client is located in Pleasant Prairie, WI.

Must know AS400, our client is a large manufacturer, top pay is $20-30 an hour w2, we do offer benefits as well.

These two positions are long term contract roles, with options to hire at a later date.

Working Hours:

Monday: 9 AM to 5:30 PM;
Thursday and Friday: 7 AM to 3:30 PM;
Saturday and Sunday: 12:30 PM to 9 PM.

Available for four weeks of training and orientation, Monday – Friday, 8:30 AM to 5 PM.

• Create incident tickets and route to appropriate support groups for processing.
• Provide initial support and troubleshooting assistance for hardware and software issues.
• Perform system saves and restores, AS400 IPLs, server reboots and off‑site tape storage.
• Generate reports and distribute as needed.
• Set up user accounts, provide security maintenance and administer systems monitoring.
• Participate in disaster recovery and business continuity exercises.
• Help track and deploy IT assets.
• Provide incident and problem management support.

• High school diploma or equivalent. Bachelor's degree preferred.
• 2+ years’ experience in help desk support and data center operations.
• Ability to troubleshoot and analyze issues within AS400, Lotus Notes, Windows network printing, Windows XP and Active Directory.
• Experience with Windows 7, Microsoft Office, VPN and Citrix.
• Solid understanding of basic networking fundamentals.
• Strong communication, customer service and problem‑solving skills.
• Ability to work independently with minimal instruction.
• Flexibility to work weekdays, evenings and weekends.

Lawrence

E. Harmon
Business Development/Recruiter
Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Direct Phone:

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