Early Morning Stock Associate

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus is on bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows all company best practice standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate may be asked to perform a range of tasks in all areas of the Store as business needs require.

• Understand safety is the number one priority and practice safe behaviors in everything you do.
• Maintain a high level of awareness on the sales floor to create a safe shopping environment; keep egress clear; report unsafe conditions to Store Leadership.
• Treat customers and Associates with respect and courtesy; greet customers by making eye contact, smiling, and saying hello; maintain professional interactions.
• Assist customers, be register-trained, answer questions in a polite and knowledgeable manner; respond to customer service calls promptly; escalate to Store Leadership as needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks to maintain a clean store and assist in maintaining merchandise presentation.
• Maintain a professional appearance and adhere to the Company dress code.
• Execute daily sizing and recovery to ensure a neat, organized, and well-maintained store.
• Expedite newly received merchandise to the sales floor and merchandise items per company guidelines.
• Understand Loss Prevention and merchandise protection standards.
• Safeguard confidential information, cash, and merchandise; follow MOS policies and proper disposal procedures when applicable.
• Follow cash handling procedures and maintain accuracy in transactions.

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail.

• Ability to use store equipment and work with registers as required.
• Ability to stand, walk, and move around the store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop
• Ability to push, pull, and lift more than 25 pounds occasionally.
• Ability to use janitorial equipment and assist with store setup and maintenance.

None

This job description summarizes primary duties and responsibilities. It is not intended to be comprehensive or all-inclusive. Contents may change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion based on skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination.

The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including experience, skills, qualifications, relevant education, certifications, seniority, and location. This range is one component of the total compensation package; other rewards vary by position and location.