Behavioral Health Program Director - Site

Behavioral Health Program Director - New Site

Join to apply for the Behavioral Health Program Director - New Site role at OCD Anxiety Centers. This position plays a vital role in opening and building a new site, ensuring safe, effective, and efficient implementation of direct care policies, procedures, and treatment protocols.

OCD Anxiety Centers has a true passion for bringing help and hope to underserved clinical populations. We strive to change the lives of individuals and their families suffering from anxiety, disruptive thoughts, uncontrollable worry, exhausting behaviours and rituals, and avoidance that prevent them from living fully. We are an evidence‑based practice, staying up to date with scientific research and attending international training to remain at our very best.

• Licensed therapist – you must be a licensed therapist to qualify for this position.
• Evening hours – the position requires evening work.
• In‑person, Monday to Friday from 11:00 am – 8:00 pm.
• New site – the Program Director will help us open and build a new site.

• Facility average symptom reduction of 65%
• Facility average client satisfaction of 4.5
• Facility Tour Audits: maintain 90% or better
• Facility average length of stay (ALOS): target minimum of 52 days
• Unused authorisations: < 100 days per month in facility
• Documentation accuracy: achieve 100% at month‑close audit
• Staff satisfaction: achieve a 4.0 or higher rating quarterly
• Facility average of early discharges: maintain

• Collaborate on motivational strategies and treatment plans.
• Conduct regular reviews of treatment plans to minimise unused approved days and early discharges.
• Manage and negotiate peer‑to‑peer reviews with insurance companies.
• Implement initiatives to enhance employee satisfaction and address concerns identified in surveys.
• Generate and present regular reports on KPIs to evaluate progress.
• Lead, train, and mentor staff, fostering a culture of teamwork, achievement, and respect.
• Oversee clinical integrity, referral management, and facility budget.
• Ensure staff training and achievement of standardised KPIs.
• Create a minimum of three SMART goals each quarter for facility improvement.

• Execute facility projects per directives, goals, and budget, measuring KPIs for efficiency, revenue, and employee satisfaction.
• Develop and implement strategic plans to optimise client utilisation of insurance days and achieve financial goals.
• Collaborate closely with the Utilisation Management (UM) director to align program strategies with utilisation goals.
• Streamline insurance authorisation processes, emphasising thorough documentation for client use of days.
• Facilitate peer‑to‑peer discussions with insurance providers, ensuring clear communication and comprehensive documentation.
• Utilise data analytics to track authorisation trends, client use of days, and financial outcomes.
• Provide ongoing training for staff on insurance authorisation processes, documentation requirements, and effective communication in peer‑to‑peer interactions.

• Oversee facility management to ensure compliance, policy implementation, and client record documentation.
• Manage programme budgets, ensuring financial goals are met.
• Provide clinical supervision and oversight for behavioural health techs.
• Work with the finance department to create an annual budget with improved margins.

• Complete Train the Trainer responsibilities, mastering group therapy and crisis management techniques.
• Ensure a safe, clean, and therapeutic environment.
• Cultivate a culture of leadership within the clinical team.
• Identify and nurture leadership potential within the team, providing targeted mentorship and opportunities for skill development.
• Advocate for the advancement of team members, supporting promotions and recognising achievements.
• Implement training programmes to enhance leadership skills among team members.

• Contribute to quarterly and fiscal goals, overseeing facility functions and corporate initiatives.
• Lead the development and enhancement of innovative processes and…