Part-Time Dispatcher II; Limited Term

Part-Time Dispatcher II (Experienced & Lateral)

ONE YEAR LIMITED TERM ASSIGNMENT

Open Until Filled (Early Applications Are Encouraged!)

Hourly Rate $40.31 - $52.21

POSITION

A Dispatcher II is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher II acts as the Department’s primary dispatcher, receiving and relaying incoming calls for emergency and non-emergency assistance; dispatching police units; operating a variety of telecommunications equipment including radio, telephone, and computer-aided dispatch systems; status monitoring, records and file maintenance in a computer-aided environment;

and entry level dispatch training. A Dispatcher II may be assigned to work various hours, shifts, holidays, weekends and overtime.

Additional duties may include, but are not limited to, the following: prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports. Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.

QUALIFICATIONS

Have a combination of education and work experience, including a minimum of one year of dispatch work; two years general office work involving typing of varied materials, public contact, general filing and basic record keeping; type at least 40 wpm (net). Have knowledge of business English, spelling; modern office practices and procedures; record keeping. Ability to dispatch police units quickly and effectively;

work under pressure; exercise independent judgment; work with minimal supervision; make sound decisions in emergency situations; learn assigned clerical tasks readily and to adhere to prescribed routine; write English legibly; establish and maintain effective working relationships with other employees and the general public; operate computer-aided dispatch system, 911 emergency telephone, and other multi-line telephone systems, various law enforcement telecommunications systems, radio console with headsets and handsets, computer keyboards, cameras, intercoms, security.

Willingness to work varying shifts and radio dispatching skills.

SPECIAL EMPLOYMENT INFORMATION

This is a one-year, limited-term assignment, with the possibility of extension based on budget, departmental needs and approval. The position will require a minimum of 24.5 hours and up to a maximum of 39.5 hours per week. The work schedule may include nights, weekends, and holidays. Shift schedules are reviewed every four months and are subject to change.

COMPENSATION & BENEFITS

The City of Pleasant Hill offers a competitive compensation and benefits program.

• Hourly Rate: $40.31 - $52.21. Placement within the range depends on experience and qualifications.
• Medical Benefits:
  Choice of coverage with Kaiser or Blue Shield. The City pays 80% of monthly premiums at each coverage level. In lieu of medical coverage, the City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) into a Mission Square 457 deferred compensation plan
• Retirement:
  CalPERS enrollment (PEPRA New Member 2% @ 62; Classic Member 2% @ 60)
• Dental & Vision Coverage:
  City-paid dental and vision coverage for employee and eligible dependents
• Mission Square Deferred Compensation & Roth IRA Plans:
  Voluntary plans available to all employees
• Life Insurance:
  City-paid life insurance coverage ($50,000)
• Long Term Disability:
  City-paid long-term disability coverage
• Medicare:
  Employees contribute 1.45% to Medicare with employer match
• Retiree Health Savings (RHS) Plan:
  City contributes $100.45 per month to the RHS Plan
• Section 125 Plan:
  Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis
• Sick Leave:
  Accrued on a pro-rata basis per base hourly schedule, with no maximum accrual
• Vacation:
  Accrued on a pro-rata basis per base hourly schedule
• Holidays:
  City recognizes 14…