Front Desk Agent

Overview

Close Inclusive Collection Job Postings Notification. Driftwood Hospitality Management empowers associates to take initiative and contribute to the success of their property with well-defined strategies and objectives. We are renowned for our integrated approach to hospitality services and outstanding client service.

Checking people in and out. It’s a no brainer, right? Often the first impression, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from greeting the excited family on a vacation to handling the travel-weary guest’s request with prompt courtesy.

As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will:

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally you will have to lift or move up to 20 pounds.

• Strong English communication skills (read, write, and speak fluently).
• Ability to use a computer and essential software for front desk operations.
• Physical ability to move, lift up to 20 pounds as needed.
• 401(k)
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room discounts
• Employee food and beverage discounts

EEO:
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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