State Compliance Specialist

Benefits and State Compliance Specialist

At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.

Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.

We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.

We’re growing fast and want you to be part of it!

We’re seeking a detail-oriented and proactive Benefits & State Compliance Specialist to join our team. This role is responsible for the day-to-day administration of employee benefits, leave programs, and multi-state employment compliance. The Benefits & State Compliance Specialist ensures benefits and leave processes are accurate, timely, and employee-friendly while maintaining compliance with federal, state, and local regulations. This role partners closely with HR leadership, brokers, carriers, and internal stakeholders to support a strong employee experience and scalable, compliant HR operations.

Key Responsibilities

• Administer employee benefits programs (health, dental, vision, life, disability, and related plans), including new hire enrollment, qualifying life events, and terminations, ensuring accuracy and a positive employee experience
• Serve as the primary point of contact for employee questions related to benefits, leaves, and related policies, escalating complex issues to brokers, carriers, or HR leadership as needed
• Administer leave programs including FMLA, state-specific paid leave and sick leave programs, and company leave policies, managing the full leave lifecycle from intake through return-to-work
• Partner with HR leadership on ADA and interactive process cases, including reasonable accommodation requests and documentation
• Ensure benefits and leave decisions, communications, and records are compliant, timely, and well documented
• Monitor and support compliance with federal, state, and local employment laws related to benefits, leaves, wage and hour requirements, and required postings across all operating states
• Assist with implementing new or changing state requirements (e.g., paid leave programs, sick leave laws, state retirement mandates)
• Support internal audits and reviews related to benefits, leave administration, and personnel records
• Maintain accurate employee, benefits, and leave records within the HRIS (Rippling preferred), ensuring data integrity and audit readiness
• Coordinate with benefits brokers and carriers on eligibility, coverage questions, billing discrepancies, and ongoing plan administration
• Support annual open enrollment, including system setup, testing, employee communications, and post-enrollment audits
• Use HRIS tools to manage workflows and run routine and ad hoc reports (e.g., benefits enrollment, leave usage, eligibility, headcount by state)
• Identify and recommend process improvements to streamline benefits, leave, and compliance workflows and improve scalability
• Assist with creating and maintaining employee-facing materials such as benefit guides, FAQs, announcements, and intranet content
• Partner with HR and people leaders to ensure consistent application of policies and practices
• Leverage AI-enabled HR and productivity tools to improve accuracy, efficiency, and consistency across benefits administration, leave tracking, compliance documentation, and reporting workflows
• Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications

Required

• 2+ years of HR experience with a focus on benefits administration, leave administration, and/or multi-state employment compliance
• Bachelor's degree, HR certification (PHR, SHRM-CP) or equivalent working experience
• Working knowledge of core employment laws, including FMLA, ADA, ACA, COBRA, HIPAA, and applicable state leave and sick time laws
• Strong attention to…