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Cashier, Customer Service​/HelpDesk

Job in Pleasant Grove, Utah County, Utah, 84062, USA
Listing for: Kroger
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Join to apply for the Cashier role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:
  • Greet, engage, and assist customers actively and visibly.
  • Process customer transactions quickly, accurately, and efficiently at the check lane.
  • Understand and operate the Point of Sale (POS) system, handling various tenders including Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, coupons, and loyalty offers.
  • Adhere to company policies on cash shortages, overages, and restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
  • Stay updated on current and upcoming promotions and adhere to food safety regulations.
  • Follow safety procedures, identify unsafe conditions, and report issues.
  • Maintain a welcoming environment, assist customers with questions about products.
  • Comply with all relevant laws and company guidelines.
  • Work effectively in a high-paced, sometimes stressful environment.
  • Manage conflicts professionally and act with honesty and integrity.
  • Support and assist diverse customer needs, including minors, individuals with disabilities, and seniors.
  • Perform essential functions with or without reasonable accommodations.
  • Qualifications

    Minimum Position Qualifications:
    • Customer service experience
    • Effective communication skills
    • Basic math skills (counting, addition, subtraction)
    Desired Previous Job

    Experience:
    • Customer service experience
    • Experience as a Bagger or Courtesy Clerk
    About Us

    Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity and creating positive experiences for our customers, communities, and employees. We value caring, purpose-driven individuals eager to grow and succeed with us.

    Benefits

    We offer comprehensive benefits supporting your well-being, including healthcare, flexible schedules, paid time off, counseling, financial tools, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

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