Senior Manager, Product Management - DevX

Overview

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Developer Experience (DE) is at the heart of our approach. Developer Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud.

To scale our efforts in this space, we are exploring ways that Generative AI can enhance our software delivery tools that run critical business functions like mobile and online experiences for Capital One customers. These business critical tools for Capital One’s 1,800 software development teams enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements.

This work is core to Capital One’s mission to change banking for good!

As a Product Manager on the Developer Experience (DevX) Product team, you will be part of the Developer Experience team designing and delivering best-in-class managed developer tools that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will explore new product opportunities. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle.

This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We’re passionate about building platform software for the next generation of developers at Capital One and are looking for someone excited to build managed compute solutions at scale.

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs.

They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

• Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
• Interacting with Engineers and understanding the technical language to articulate the requirements
• Drive the product management practice within the organization, defining expectations and commitments
• Operationalizing product metrics for the products you own and building the business case for new investment
• Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

• Human Centered. You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product. You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
• Business Focused. You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful. You’ll define KPIs for your product and will be responsible for measuring and tracking those measures, with an eye to adjusting and refining your roadmap as the data dictates.
• Technology Driven. You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business. You’ll work closely with tech leadership and architecture to understand the…