Senior Sales Engineer

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

As a Senior Sales Engineer, you are directly responsible for providing technical and subject matter expertise to the Global Sales Team. You play a key role in winning new Rithum business with industry-leading retail and brand clients.

• Generation of new revenue with new and existing accounts in collaboration with sales and client management teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs‑of‑concept, strategic recommendations, and product demonstrations in person and via screen‑share‑hosted meetings.
• Evaluate prospective and current client's business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Generate ROI analyses, revenue & cost forecasts, and respond to RFIs and RFPs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross‑departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during the sales cycle.
• Proven track record supporting presales engagements while engaging with clients, technical teams, and C‑level executives.
• Demonstrate strong analytical, technical, operational, and industry knowledge to provide value and relevance to key client stakeholders.
• Synthesize and prioritize client feedback, competitive and industry information to evangelize and provide feedback to improve product and service delivery.
• Demonstrate broad understanding of the financial and strategic aspects of the business to develop growth strategies for client and Rithum.
• Excellent communication and boardroom presentation skills. Displaying strong oral, written, and interpersonal communication skills.
• Viewed as an expert resource by clients, peers and coworkers and has a thorough internal working knowledge of the enterprise.
• Leads by example and demonstrates strong decision‑making skills, judgment, and business acumen.

• 3+ years of presales experience, focused on consultative sales of enterprise software and services sales.
• Driven, polished, technology‑proficient professional.
• Hands‑on experience supporting teams closing six‑figure contracts against seven‑figure targets.
• Understanding of client challenges within the retail and/or e‑commerce industries.
• Knowledge of retail partner ecosystem including marketplaces.

• Bachelor's degree in a related field or discipline.
• Technical working knowledge of API integrations (REST & SOAP).
• Experience with online retail or brand‑focused solutions preferred.
• Familiar with common enterprise back‑end system solutions, configurations and core requirements.

Up to 10%

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

When you join Rithum, you can expect to work with smart risk‑takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also…