Senior Solution Sales Executive - Customer Experience; CX - Utilities

About SAP Customer Experience

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. It brings together the portfolios and teams from the Hybris, Callidus Cloud, Gigya, and Coresystems acquisitions to form SAP Intelligent CX, an integrated technology suite. Our mission is to revolutionize the front office and combine it with the back‑office through S/4

HANA, creating a bold, high‑performing culture that thrives on innovation and disruptiveness.

The Solution Sales Executive (SSE) partners with the end‑to‑end account owner to drive solution‑specific sales motions, bring domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long‑term customer success. The S&E is responsible for creating a complete territory business plan that generates at least 4× their quota in pipeline opportunity and for identifying and qualifying prospects to achieve revenue goals.

• Generate demand, manage pipeline, and close opportunities
• Develop opportunity plans containing compelling solution value propositions
• Conduct white‑space analysis to identify growth opportunities
• Work with the wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for move to cloud/expand footprint accounts or accounts new to the solution area
• Utilize deep knowledge of how companies operate, business models, strategies, and end‑to‑end business processes
• Stay informed about SAP’s competition and value drivers
• Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
• Build customer participation in relevant SAP communities, programs, and events
• Facilitate collaboration with the partner ecosystem

• Proven track record in business application software sales with over achievement of quota
• 3–5 years of experience in sales of business software/IT solutions in the utilities space
• Deep understanding of the solution and solution innovations
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo‑unit leaders
• Alignment with product/solution management teams and marketing organizations a plus
• Demonstrated success with large transactions and challenging sales pursuits
• Proven contractual and negotiation skills
• Experience driving renewals, expansions, and up‑sells of subscription or perpetual license‑based solutions
• Knowledge of financial, competitive, regulatory environment

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.