Store Manager, Retail & Store Manager

Join to apply for the Store Manager role at MINISO USA
.

As a Store Manager, you will manage the store and create an exciting, vibrant experience for both your team and customers. You will lead the team from the front lines, ensuring smooth day‑to‑day operations, and setting the standard for excellence in customer service, sales performance, and operational efficiency. Additionally you will manage labor, optimize inventory, promote the membership program, cultivate a positive store atmosphere, and drive business growth.

• Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
• Consistently embody and promote the mission and core values of Miniso in every aspect of your role.
• Ensure seamless store execution, delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
• Promote engagement with the store’s membership program, encouraging customer sign‑ups and fostering loyalty.
• Oversee all aspects of store operations and overall performance to develop store employees.
• Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
• Lead recruiting, hiring, training, and retention of top talent; conduct performance evaluations and create career development paths.
• Uphold store standards, driving profitability through effective sales strategies and expense management.
• Manage cash‑handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment.
• Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
• Operate computers and printers, manage schedules, and maintain a clean, organized store.
• Maintain a welcoming environment and visual displays in line with company guidelines.
• Champion business growth through strategic planning that boosts store presence, increases traffic, and maximizes sales performance.
• Address and resolve issues raised by staff and customers, ensuring quick, effective solutions.
• Work a flexible schedule, including nights, weekends, and holidays.

• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.
• High school diploma or equivalent required;
  Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related fields preferred.
• 3+ years of experience in retail management, with a strong track record of leading teams.

USD $18.00 - $30.00 /Hr.

Mid‑Senior level

Full‑time

Sales and Business Development;
Retail.

Referrals increase your chances of interviewing at MINISO USA by 2x.