Frozen Food Manager

• Locations 3945 LEGACY DR, PLANO, TX, 75023, US
• Banner Tom Thumb

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly service.
• Assist customers with product suggestions and solutions.
• Engage in suggestive selling and other sales techniques via:
  • Telephone
  • In‑store intercom announcements
  • One‑on‑one customer interactions
• Answer and respond to incoming calls appropriately; resolve customer complaints and elevate to the Store Director as needed.

• Implement effective promotional and seasonal displays.
• Ensure merchandise is correctly priced, faced, and displayed; keep shelves clean and properly maintained.
• Enforce proper code dating for all products within the department.

• Control inventory to ensure adequate quantity, quality, and freshness; maintain levels per division directives.
• Stock and rotate product to maintain freshness.
• May assist in other areas of the Grocery Department as needed.
• May assist with physical inventory (every 6 months).
• Control shrink and costs through disciplined processes.

• Perform receiving duties:
  • Break down loads and verify orders using invoices.
  • Inspect product quality; report shortages.
  • Stock and rotate product per guidelines.
• Adhere to product temperature and storage requirements; follow proper packaging techniques.
• Supervise processing of reclamation and maintain orderly, in‑stock conditions in the back room and all Frozen Food Department areas.

• Implement correct product preparation techniques.
• Safely use and operate department equipment and tools, including:
  • Pallet jack, hand truck, scissors, knives, safety cutters
  • Sterilox machine (or similar sanitizing equipment)

• Ensure compliance with retail labeling laws, federal and state regulations, Company policies, and code‑dating standards.
• Maintain working knowledge of Company policies and guidelines (per the Albertsons/Tom Thumb Employee Handbook
  ).
• Follow and maintain all departmental standards and requirements.

• Comply with all workplace safety rules and regulations.
• Ensure safety, cleanliness, and sanitation of:
  • Work area and display area
  • Cooler and equipment
  • Code date compliance as required
• Implement emergency procedures in the event of equipment or computer software malfunctions.

• Operate computer software and electronic ordering devices to order product and manage workflow.

• Process administrative paperwork; maintain accurate department records.
• Accurately complete, maintain, and monitor:
  • Daily log sheets
  • Sales and labor reports
  • Other required paperwork and logs

• Comply with and ensure compliance with Company grooming standards and dress code.
• Perform all job duties with honesty and integrity.

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility).

Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

* For roles in Washington State:
Sick payand PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

• Job Identification 664220
• Job Category Retail, Store Ops
• Posting Date 12/18/2025, 09:51 PM
• Locations 3945 LEGACY DR, PLANO, TX, 75023, US