Executive Director, Retail

Executive Director, Retail – Cheil KSA

Cheil Worldwide is the 11th‑largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow local and global business. While Samsung remains a key client, our roster includes globally recognized brands such as Adidas, Pay Pal, ESPN, Lego, Coca‑Cola, Nivea, Starbucks, and many more. Cheil Dallas serves as the lead agency for Samsung projects in North America and is home to more than 200 creative problem‑solvers.

We’re seeking an Executive Director, Retail to lead our in‑store experience, retail marketing, and environmental build initiatives for top‑tier clients in the consumer tech space. In this senior leadership role, you’ll guide the strategy and execution of integrated retail programs spanning new store builds, fixture and display rollouts, carrier environments, and digital retail touchpoints.

You will directly lead a multidisciplinary retail team composed of account and project managers, ensuring seamless delivery across physical and digital formats. In addition, you’ll act as a key liaison with retail client leadership—both in the U.S. and Korea—proactively identifying growth opportunities and ensuring our work aligns with evolving brand and business needs.

The ideal candidate brings a hands‑on understanding of retail construction, a strong network of production and fabrication partners (including GCs), and a passion for elevating how technology brands show up in the physical world.

• A strategic, entrepreneurial leader with a passion for building physical retail environments that inspire, inform, and convert.
• A builder and mentor with a strong track record of leading high‑performing retail teams—account and project managers—toward best‑in‑class delivery.
• Highly experienced in managing new store builds, fixture rollouts, and environmental design with a deep understanding of the production lifecycle.
• Confident collaborating with General Contractors and other build partners to ensure timelines, budgets, and build standards are met.
• A trusted partner to clients—skilled at developing relationships with both U.S.‑ and Korea‑based retail leadership to grow existing partnerships and identify new opportunities.
• Calm under pressure, solution‑oriented, and excited by the challenge of high‑volume, high‑stakes retail programs.
• A natural relationship builder, equally respected by internal teams and external stakeholders.

• Serve as the executive lead for retail programs, guiding strategy, creative development, and operational excellence.
• Lead and manage a cross‑functional retail team comprised of account and project managers.
• Develop and deepen relationships with client retail leadership across U.S. and Korean markets.
• Partner with clients to shape the retail vision—from concept to execution—and uncover opportunities to expand scope and impact.
• Inspire teams to deliver insight‑driven, brand‑forward retail work that enhances consumer engagement and drives measurable results.

• Oversee end‑to‑end delivery of retail environments, including new store builds, fixture builds and rollouts, retail display systems, and merchandising solutions.
• Lead planning and execution alongside architects, fabricators, and General Contractors, ensuring structural feasibility, brand alignment, and build excellence.
• Ensure compliance with local regulations, technical specs, and brand guidelines.
• Partner with production leads to maintain quality standards, scalability, and budget accuracy across all physical deliverables.
• Proactively identify and resolve on‑site construction issues.
• Familiarity with build documentation such as construction drawings, material specs, installation guides, and closeout reports.

• Own the successful execution of high‑volume, complex programs across retail formats—flagship stores, shop‑in‑shops, and carrier environments.
• Implement process improvements that increase speed‑to‑market, reduce costs, and maintain creative quality.
• Provide executive oversight of timelines, budgets, and…