Client Service Representative

Compensation: $18.00 - $22.00

VCA North Plano Animal Hospital located in Plano, Texas is currently seeking an enthusiastic Client Service Representative to join our team. The successful candidate must be 18 years of age or older, and be at ease handling animals, providing excellent client care, and exude compassion for each one of our pet patients. You must have great attention to detail, have the ability to multitask, good communication skills and be willing to learn new things daily.

In this position you will be supporting our hospital by creating a positive, low-stress atmosphere for our clients and patients. Duties will include, but are not limited to:

• Greeting clients and patients

• Answering telephones

• Scheduling and confirming appointments

• Guiding clients and patients to exam rooms

• Presenting and processing payments

• Balancing cash and credit card transactions

• Making sure the hospital is maintained in a clean and sanitized condition

• Managing medical records, reports, and correspondence

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. Why you should consider us:

• Career development programs

• Opportunities to give back through strong shelter partnerships and VCA charities

• Free mental health wellness subscriptions

• Competitive wage

• Medical, dental & vision insurance

• Paid short term disability insurance

• Paid vacation and sick time

• 401(k)

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at