Transformation Manager Principal-- Technology PMO

** Why USAA?*
* At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

** The Opportunity*
* As a dedicated Transformation Manager Principal, you will be responsible for coordinating and driving large-scale transformation projects across the organization. This role requires a strategic problem solver with strong leadership skills and a proven track record in leading sophisticated change initiatives. The ideal candidate will have a deep understanding of technology, business processes, change management, and the ability to influence and collaborate with partners at all levels.

Drives the direction and outcome of major, complex and strategic cross-functional project initiatives that align to a business' overall strategic plan. Applies master expertise of waterfall and/or agile methodologies to lead the strategic development, operational planning, and budget management of business projects. As a subject matter expert on transformation, serves in a capacity of extension of the executive sponsor to deliver on transformation projects with significant impact to the business.

Translates business strategy into an integrated program plan that influences and provides thoughtful leadership to individuals that are responsible for the end-to-end program life-cycle which includes: negotiating trade-offs, timely execution, and successful implementation. This position is a key contributor to the operational and strategic direction of the business and ensures strategies are efficiently and effectively implemented in alignment with business goals.

Delivers on strategic transformation effectiveness through proactive identification of highly complex issues resulting from unknown risks or misalignment of business goals. Accountable for matrixed leadership and working closely with stakeholders to identify solutions, resolve major issues, including processes any systems, and deliver on agreed upon scope for strategic outcomes.

We offer a flexible work environment that requires an individual to be  
** in the office 4 days per week.
** This position can be based in one of the following locations:
San Antonio; TX, Plano; TX, Phoenix; AZ, Charlotte; NC, Tampa; FL, Colorado Springs; CO. Relocation assistance is  
** not
* * available for this position.

** What you'll do:*
* + Drives the development and execution of large and highly complex projects that deliver the strategic vision for the business and enterprise.  Applies mastery skills on transformation, agile and/or waterfall methodologies to provide strategic project management, support and serve as an integration point for the development and implementation of strategic key initiative projects.

+ Accountable for implementing business strategy through delivery and execution of member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment.  Responsible for achieving specific strategic business outcomes; drives clear goals, objectives and timelines.  Assesses, triages and optimizes the delivery of strategy through the lifecycle of the effort.

+ Oversees project management adherence to the agile/waterfall governance practices and framework to ensure consistent execution of large, enterprise-wide strategic project delivery across USAA and / or multiple CoSAs, supporting enterprise business objectives.

+ Manages systems design development, business requirements analysis and day to day processes utilizing agile/waterfall methodologies.  Presents information to key executive business leaders and Board of Director's stakeholders.

+ Owns the project life-cycle of the strategic operational programs.  Evaluates integrated plans for strategic deliverables to identify if third-party sourcing solutions are key to execute strategic program/projects.

+ Oversees RFP process to ensure third-party contractual services are in alignment with business processes required to deliver on strategic initiatives.  Responsible that risk, compliance and regulatory requirements are adhered to and incorporated within third-party deliverables.

+ Negotiates agreements, settles disputes equitably and diffuses high tension situations between cross functional teams and impacted audiences by work effort.

+ Leads components of on-going operational planning.  Engages and aligns with executive senior leadership on the strategic direction of critical and major change efforts.  Responsible for converting strategic intent into delivery planning for the transformation team to deliver on highly-complex project execution/implementation.

+ Maintains effective communication with key stakeholders, making them aware of critical…