Director- Product Management

Job Title:

Permanent Director – Product Management

Salary: $140,000 - $165,000 per year

Hosted by:
Mitch Hagen

We are a premier service and hospitality organization dedicated to creating positive, high-quality environments for our guests. With a presence in communities across the country, we pride ourselves on delivering consistent excellence and a welcoming atmosphere. Our focus is on providing a reliable space where people can gather, relax, and enjoy a premium experience backed by a tradition of professional service.

• We believe that our people are our most valuable asset.
• Growth Opportunities:
  We are committed to promoting from within and providing clear paths for career advancement.
• Team Environment:
  Work alongside dedicated colleagues in a culture that values respect, reliability, and collective success.
• Employee Benefits:
  
  We offer competitive perks and a dynamic work environment where every day brings something new.

We are seeking a dynamic, innovative, and results-driven Permanent Director for our Product Management team. This is a unique opportunity to join a fast-paced, high-growth organization and play a pivotal role in shaping our product strategy, driving innovation, and ensuring the delivery of high-quality products that delight our customers and drive substantial business impact. The successful candidate will be a seasoned product management professional with a proven track record of leading successful product initiatives from concept to launch, with a strong focus on AI/ML technologies.

• Lead the development and execution of the product strategy and roadmap, ensuring alignment with the company's strategic objectives and market opportunities.
• Drive the end-to-end product lifecycle, from ideation, through development and launch, to post-launch performance analysis and continuous improvement.
• Collaborate closely with cross-functional teams, including sales, marketing, engineering, and customer support, to ensure seamless product development and delivery.
• Leverage AI/ML technologies to drive innovation, create competitive advantage, and deliver superior customer experiences.
• Conduct market research and competitive analysis to identify trends, opportunities, and threats, and to inform product strategy and decision‑making.
• Foster a culture of data‑driven decision‑making, leveraging analytics and insights to drive product decisions and improvements.
• Manage, mentor, and develop a team of product managers, fostering a culture of high performance, continuous learning, and customer focus.

• Bachelor's degree in Business, Computer Science, or a related field. An MBA or other relevant postgraduate qualification is preferred.
• Minimum of 5 years of experience in product management, including at least 2 years in a leadership role.
• Proven experience with POS technologies, with a strong understanding of their capabilities and limitations, and how to leverage them to create business value.
• Solid track record of managing all aspects of a successful product throughout its lifecycle.
• Strong strategic thinking and problem‑solving skills, with the ability to translate complex problems into clear, actionable strategies and plans.
• Excellent leadership and team management skills, with a proven ability to inspire, motivate, and develop high‑performing teams.
• Strong communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization.
• Demonstrated ability to work effectively in a fast‑paced, high‑growth, rapidly changing environment.

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