Supervisor, Management, Program ​/ Project Manager

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.

The Paid Search Manager is responsible for building and maintaining an effective and productive relationship with assigned client(s). The Manager will supervise a dedicated team in the creation, optimization, and execution of client search initiatives.

This position requires a “hands‑on” manager with astute attention to process and detail, who possesses the ability to apply this detailed knowledge to actionable insights and recommendations.

This position is both strategic and tactical in scope and requires the ability to apply detailed paid search knowledge to actionable insights and recommendations. They will assist the Associate Director and Director in driving strategic paid search expertise within the team as well as helping to develop innovative strategies to meet and exceed client business objectives. This role will have an emphasis on paid search analytics and reporting.

• Direct and manage the daily workflow of all paid search campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps
• Lead paid search analysis, reporting and presentation on an ad-hoc, weekly, monthly & quarterly basis
• In-platform paid search management including budget management, pacing, spend & performance forecasting, campaign creation, campaign optimization, ad copy creation, audience building, bidding strategy management
• Collaborate with direct reports, colleagues, and peers across the organization
• Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
• Drawing on previous experiences, uses a variety of approaches to identify client needs
• Partner with clients to ensure their needs are met and their expectations surpassed
• Understands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious to come up with creative solutions
• Optimization and management of search campaign performance recommendations for existing campaigns based on reporting and analysis
• Budget and performance projections for testing new search partners or technology
• Provide recommendations for using search to support new client objectives or campaigns
• Conduct monthly client billing audits
• Partner with Associate Director to develop processes for improved work flow within Starcom and between agency partners and vendors
• Maintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partner
• Provide formal training to new team employees
• Working to master, identify, and communicate trends in search and in client industries

• Bachelor’s degree or higher in marketing, advertising, business or equivalent
• 3+ years of hands‑on in platform biddable media management experience with a focus on Google & Microsoft Search (preference to SA360 experience)
• Experience leading paid search reporting, dashboarding, analytics & presentation to high level client stakeholders
• Experience in applying search to brand-building & direct response initiatives
• Understanding of traditional and interactive media planning elements
• Strong analytics, organizational, and communication skills
• Previous leadership/management experience is preferred
• Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel
• Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting
• Strong organizational, problem-solving, and communication skills

The Power of One starts with our people! To do powerful things,…