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Healthcare Management

Director of Care Concierge & AI Operations

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Zelis Healthcare, LLC
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 115000 - 145350 USD Yearly USD 115000.00 145350.00 YEAR
Job Description & How to Apply Below
A healthcare financial services provider is seeking a Director of Care Concierge Team in Plano, TX. This role focuses on operational excellence, driving efficiency, and enhancing member engagement. The ideal candidate will manage service delivery, optimize team performance, and implement strategies leveraging AI and automation. To succeed, a strong background in contact center operations and team development, paired with excellent problem-solving abilities, is essential.

The position offers a salary range of $115,000 - $145,350.
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