Restaurant Operations Deployment Specialist

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crew member is important to our rapid growth and enduring success.

Now is your chance to join the Team and Raise The Bar!

The Operations Strategy Specialist functions at a tactical and operational level, supporting projects that impact restaurant operations such as deployment, scheduling, throughput, restaurant efficiency, and performance measures. This role also provides operational and analytical support for staffing, deployment, and reporting initiatives while partnering cross-functionally to improve processes, optimize labor deployment, and support leadership‑decision making. Additionally, the position contributes to the development, evolution, and review of deployment tools and training resources.

• Manage and process Manager Position Requests from initiation through approval
• Coordinate staffing and scheduling for new restaurant openings, ensuring readiness and compliance with timelines
• Analyze Fair Work Week market data to identify opportunities for improved deployment efficiency
• Produce and distribute weekly operational and staffing reports to leadership
• Serve as a subject matter expert for restaurant operations, supporting leadership and crew with questions, processes, and staffing‑related issues
• Collaborate cross‑functionally to create systems and tools that ensure compliance with federal, state, and local employment laws and regulations
• Assist with providing restaurants labor targets, par, and organizational methods
• Maintain knowledge of labor tools and their integration to provide operator guidance and support
• Assist in developing and maintaining labor management tools

Required Qualifications:

• Experience in the QSR or retail industry
• Experience managing processes across multiple markets or locations
• Strong proficiency in Microsoft Excel (formulas, pivot tables, data validation) for tracking and reporting
• Ability to collaborate effectively with cross‑functional teams, restaurant crew, and leaders
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Clear and professional written and verbal communication skills

Preferred Qualifications:

• Bachelor’s degree
• Familiarity with Fair Work Week regulations and labor compliance requirements
• Experience supporting new location openings in a multi‑unit or restaurant environment
• Knowledge of staffing workflows
• Background in operational reporting and data analysis

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.