Account Manager, Commercial Lines

Overview

At Assured Partners, our Plano, TX office is hiring for a Commercial Lines Account Manager. As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Account Manager to support our Commercial Lines department and deliver exceptional risk management solutions to our growing client base. You will partner with our sales team to facilitate day-to-day management of current clients  insurance programs, helping the world prepare for the unexpected.

Assured Partners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.

As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.

• You enjoy working autonomously with some guidance from more senior experts
• You enjoy forming relationships with clients and leveraging your technical knowledge to deliver excellent comprehensive customer support
• You are skilled in mentoring and guiding others, and enjoy helping more junior team members grow

If this sounds like you, we invite you to keep reading and apply!

• Client Support
  • Maintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries.
  • Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
• Account Management
  • Maintain files with proper records according to company procedures. Follow company procedures in order to achieve positive audit results.
  • Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.
  • Review all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
  • Review accounts receivable report for all assigned accounts to support client retention.
• Insurance Expertise
  • Leverage technical knowledge to ensure carrier quotes are received in a timely fashion;
    Review quotes for gaps and assists with inquiries from the carrier.
  • Attend training and seek self-directed learning to continue education in industry and technical knowledge.
• Other duties as assigned.

• Required: Bachelor s degree with 0+ years client service and/or claims management experience
  -OR
  - High School degree/GED with 3+ years client service and/or claims management experience. Proficiency in Microsoft Office. Appropriate licensing as required.
• Preferred
  :
  Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
• Behaviors
  :
  Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Lif…