Coupa Procurement System Administrator

• Hybrid position:
  In office 4 days a week (Plano, TX), remote on Fridays. No 100% remote option.
• Third Party resumes will not be accepted.

The Systems Administrator - Procurement manages the procure-to-invoice system, including all Coupa modules (Sourcing, Procure 2 Pay, AIC, Analytics, Supplier Risk, Supplier Enablement, Early Pay Discounts, Contract Repository, Inventory, and Capital Projects). Responsibilities include supporting system integrations with SAP, EDW, and A3, maintaining key data files (user permissions, catalog setup, templates, item master, reports), providing user support, and auditing supplier profiles in SAP to prevent duplication.

The role partners with IT and AP teams for clear communication, assists hotels and corporate teams, and ensures strong collaboration across Accounts Payable, Accounting, Capital Projects, Operations, and IT for seamless procurement processes.

System Administration & Maintenance

• Develop and maintain expertise in Coupa functionalities and SAP integration. Perform daily system upkeep, manage data files and reports, address receiving holds and invoice issues, and maintain procurement templates and reports.

Data Management & Reporting

• Update key Coupa data files (e.g., catalog setup, RFP/RFI templates, item master). Produce procurement performance reports, spend analyses, and develop benchmarks and scorecards for improvement.

User Support & Training

• Train users on new modules and system rollouts, assist properties with troubleshooting and ongoing training, and collaborate on training materials with HR.

Process Improvement & Compliance

• Support procurement audits, drive process and system improvements, and apply problem-solving for operational optimization.

Collaboration & Relationship Management

• Build strong relationships with business leaders, cross-functional teams, and software providers to ensure seamless departmental integration and support supplier setups and reporting.

Procurement Operations Support

• Ensure efficient procurement for properties, compliance with brand requirements, and support overall operations and system use.

• Bachelor’s degree in computer science, information technology, engineering, or related field
• Subject matter expert of Coupa
• Minimum 3 years’ experience administrating Procure-to-Pay systems (e.g., Coupa, SAP Ariba); (Coupa certification preferred)
• Proven expertise in procurement processes, data governance, and system configuration (approval workflows, user roles, integrations)
• Advanced Excel and analytical skills, strong business acumen, and attention to detail for accurate reporting, and timely issue resolution
• Excellent interpersonal and communication skills; ability to build relationships with stakeholders and vendors
• Demonstrated and quantifiable results of your work as a system administrator of Coupa
• Demonstrated commitment to professional growth and creative problem solving in enterprise procurement environments