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Servicenow architect

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Quantum World Technologies Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

(Bridgewater, NJ / Charlotte, NC / Bellevue, WA / Plano, TX / Santa Clara, CA)

Mandatory Certification(s)
  • CSA
  • 2 CIS (any streams)
  • Advanced domain certs (e.g., ITOM Pro)
  • CAD
Job Summary

The Solution Architect – Service Now is responsible for designing end‑to‑‑end Service Now solutions that address complex business challenges while aligning with enterprise architecture standards, platform best practices, and long‑term digital transformation goals. This role bridges business strategy, process design, and technical architecture
, ensuring solutions are scalable, secure, upgrade‑safe, and deliver measurable business value.

Acting as a trusted advisor to senior stakeholders, the Solution Architect leads solution definition across multiple Service Now modules, governs design decisions, supports pre‑sales and delivery assurance, and collaborates closely with Platform Architects, Principal Technical Consultants, and Business Process Consultants. The role plays a pivotal part in shaping solution vision, value realization, and multi‑year platform roadmaps.

Key Responsibilities
  • Define holistic Service Now solution architectures spanning process, data, integrations, security, and user experience
  • Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, Sec Ops, GRC, and IRM
  • Translate business objectives and requirements into scalable and upgrade‑safe target architectures
  • Ensure alignment with enterprise architecture principles and Service Now product roadmap
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