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CRM Architecture Lead Enterprise Call Center & SaaS

Job in Plano, Collin County, Texas, 75086, USA
Listing for: W3R
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Cloud Computing, IT Consultant, Systems Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: CRM Architecture Lead for Enterprise Call Center & SaaS
A leading technology firm in Plano, Texas is seeking an experienced architect to define and implement CRM technology strategies for their call center operations. This role requires at least 8 years in web or mobile application architecture and 3 years in SaaS integrations. Candidates should have deep knowledge of CRM platforms like Salesforce or Oracle Service Cloud and a strong background in architectural design.

The ideal applicant is a self-motivated communicator who can guide tech teams through complex challenges.
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