Manager Enterprise Strategic Program Management, D&T Strategic Management Office

Overview

The Manager Enterprise Strategic Program Management, Strategic Management Office plays a critical leadership role within the Strategic Management Office (SMO) in the Data & Technology (D&T) organization, providing strategic direction, technical program management oversight, and enterprise integration across Fed Ex's digital transformation and technology modernization initiatives.

This role manages and develops a team of ICs while partnering closely with D&T executives, Enterprise Architecture, and senior business leaders to ensure Fed Ex's transformation programs are well-defined, aligned to future-state architecture, and delivered with rigor and measurable value.

This position is designed for leaders with experience driving large, technical transformation programs across multiple teams and functions. The Manager works with senior D&T and business leadership to convert strategic priorities into integrated, executable programs that drive Fed Ex's digital transformation and technology modernization initiatives.

Responsible for leading a dynamic program management team to oversee and drive a portfolio of strategic initiatives across various business domains. This role demands a thought leader and strategic consultant capable of identifying innovative opportunities. Responsibilities include ensuring rigorous program management standards, financial oversight, and executive-level reporting to support the company's strategic objectives.

• Lead, coach, and develop a team of SMO Program Management Professionals operating in a matrixed environment
• Allocate SMO resources across programs based on strategic priority, skill fit, and capacity
• Provide performance feedback using input from multiple program and functional stakeholders, and ongoing coaching for skill development
• Foster a culture of accountability, strategic thinking, and proactive problem solving

• Partner with D&T executives to define the technology roadmaps that enable business transformation programs, including scope, outcomes, success metrics, and integrated roadmaps
• Coordinate with Enterprise Architecture to ensure all digital transformation and technology modernization work aligns to the approved future-state architecture and technology pillars
• Ensure technical integration across D&T teams and portfolios to avoid duplication, misalignment, and execution gaps

• Oversee execution of complex, cross-functional programs, ensuring risks, dependencies, and trade-offs are actively managed
• Lead governance forums, decision cadences, and executive readouts to support timely, informed leadership decisions
• Drive consistency and rigor in technical program management practices while allowing flexibility for differing program needs

• Manage executive presentations, materials, and recommendations for senior leadership forums
• Translate complex technical and program information into clear and concise "so-what" insights
• Influence without authority across business, technology, and portfolio leadership

• Thought Leadership & Strategic Consulting:
  Act as a thought leader and strategic consultant to challenge conventional thinking, identify innovative opportunities, and drive organizational progress.
• Program Oversight:
  Plan, organize, and lead a program management team to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals.
• Standards & Execution:
  Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects.
• Reporting & Insights:
  Compile updates, analyze data, and develop insights to maintain continuous visibility into program progress and outcomes. Provide executive-level reporting on risks, roadblocks, successes, and overall program health.
• Financial Management:
  Partner with finance to oversee project costing and valuation, ensuring financial targets are met.

Bachelor's Degree/equivalent in business administration or related discipline.

Five to eight (5-8) years of experience in program management in a business environment or strategy consulting with a demonstrated strong understanding of business and financial planning functions. Two (2) years of experience as a leader or a senior member of multi-functional teams.

• Experience working closely with Enterprise Architecture or technology strategy teams
• Strong financial acumen including budgeting, forecasting, and value tracking
• Experience supporting enterprise-scale digital transformation or technology modernization programs
• Advanced proficiency in executive presentation development and storytelling
• Familiarity with Power BI or similar analytics tools
• Experience leveraging AI tools to improve efficiency and insight generation
• Project Management…