Principal System Engineer

Job Description

Principal System Engineer

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future–you’ll create it.

The Consumer Technology eXperience (CTX) Compliance Team oversees the following compliance areas for the broader CTX organization. CTX-Compliance designs, leads, and implements a digital data privacy and accessibility program to meet corporate and regulatory needs. It serves as the interface to the Chief Compliance Office, Legal, Regulatory and Audit partners.

In the Principal System Engineering position, you are responsible for collaborating with product teams to design, develop, implement, and test technical solutions to ensure all digital products and services meet accessibility compliance requirements for both web and CTX-owned applications. This job will be located in Plano, TX or Atlanta, GA.

In the Principal System Engineering position, you will translate compliance regulations into technical solutions. Responsible for supporting and improving the processes and tools for accessibility requirements and capable of delivering accessibility training. Provides consulting to clarify needs to support delivery of application functionality and capable of testing accessibility for all types of disabilities, including proficient use of assistive technology.

You will also support client organizations by consulting on design, development, testing, and monitoring product performance to ensure conformance with accessibility requirements. Performs risk assessments and maintenance of documentation related to regulatory compliance and recommends appropriate technical changes. Capable of creating accessibility processes and documentation that can be used by a wide variety of product teams from best practices and guidelines to detailed functional and technical requirements.

Deep technical knowledge and subject matter expertise on AT&T and accessible technologies and tools. Able to utilize developer-level knowledge of systems and applications to support automation of processes. Proficient on FCC, ADA and other government regulations pertaining to disability access.

• 8-10 years System Engineering and Accessibility Compliance experience.

• Project management, general compliance and/or privacy experience.
• Skilled in conducting audits to ensure adherence to standards and regulations.
• Hands-on experience designing, developing, and maintaining desktop, mobile, and responsive web applications using Laravel, Node.js, and VueJS frameworks, deployed in Azure container environments.
• Experience with accessibility standards and guidelines (WCAG, WAI-ARIA).
• Proficient with multiple accessibility and assistive technology testing tools such as JAWS, NVDA, AMP, Wave, Zoom Text.
• Proficient in mentoring and/or coaching multiple product teams within an agile software development organization.
• Strong communication skills (written and verbal), and the ability to present ideas, thoughts, arguments, and technical information clearly.
• Proficient in creating and maintaining best practice documentation across multiple systems and functional areas.
• IAAP Certified Professional in Accessibility Core Competencies (CPACC), Web Accessibility Specialist (WAS), or other certification is desired.
• Experienced in conducting user testing on applications and websites to assess and improve accessibility.
• Familiar with agile methodologies and experience in contributing to agile teams.
• Strong automation skills utilizing NodeJS and Azure-based features for efficient workflow processes.
• Ability to review and determine defects at the code level and propose accessible code, to help guide developers in the business as they create products and…