UX Engineer

Overview

We are seeking a creative, detail-oriented Visualization/UX Engineer who is passionate about delivering intuitive and impactful user experiences. The ideal candidate combines strong technical fundamentals with a keen eye for design, enabling the creation of dashboards and workflows that drive adoption of Service Now and AIOps platforms.

• Location
  :
  Plano TX, Pennington NJ, Charlotte NC
• Duration
  : 12 Months
• Pay rate
  : $70.00 – $73.68/hr

• Design and implement user-centric dashboards and visualization solutions for operational and event data across ITSM and monitoring platforms.
• Collaborate with stakeholders to understand requirements and translate them into intuitive UI/UX designs.
• Integrate visualization components into Service Now and AIOps workflows, ensuring seamless user experiences.
• Develop and optimize front-end solutions using modern frameworks (React, Angular, or similar).
• Analyze user interaction patterns and continuously improve usability and accessibility of dashboards and portals.
• Work closely with engineering teams to ensure data accuracy and performance in visualization layers.
• Create and maintain documentation for visualization standards, design patterns, and integration points.

• Strong understanding of UI/UX principles and best practices for enterprise applications.
• Experience designing dashboards and visualization solutions for IT operations or similar domains.
• Familiarity with Service Now platform and AIOps concepts.
• Proficiency in front-end technologies (HTML, CSS, JavaScript) and frameworks such as React or Angular.
• Ability to collaborate effectively with technical and non-technical stakeholders.
• Exposure to event management tools and methodologies.
• Experience with data visualization libraries (D3.js, Chart.js, or similar).
• Knowledge of ITSM processes and operational workflows.
• Understanding of cloud platforms and container orchestration technologies.
• Mongo
  
  DB and Python

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rated’s Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex uses a virtual recruiter as part of the application process.  for more details.