Product Management Director

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Product Management Director to join our team in Plano, Texas (US‑TX), United States (US).

The Director of Product Management will define the vision, strategy, and roadmap for the NTT DATA Service Now product portfolio. This leader will drive innovation and global scalability, ensuring offerings are aligned with market needs and commercial objectives. The role requires close collaboration with Delivery and Sales to prioritize the roadmap, enable go‑to‑market readiness, and achieve strong product‑market fit.

• Own the product strategy and roadmap for product area , with emphasis on data ingestion, model lifecycle management, grounding, prompt orchestration, output validation, GenAI, and administrative experiences.
• Establish long‑term product strategy and portfolio vision, emphasizing innovation, customer value, and differentiation in an AI‑native environment.
• Lead the development and execution of the product roadmap across the Service Now platform with digital/AI‑led offerings.
• Build and manage a high‑performing product organization, fostering a culture of innovation and customer‑centricity.
• Oversee pricing, packaging, monetization, and SKU architecture in partnership with Pricing, and Sales.
• Define delivery methodologies and standards for consistent, scalable, and profitable global execution.
• Collaborate with Sales to drive go‑to‑market readiness and global adoption.
• Manage product lifecycle, including performance insights, enhancement prioritization, and next‑generation transitions.
• Champion the integration of AI and automation into product design and delivery.

• Extensive experience integrating AI into work processes, decision‑making, and product strategy.
• Proven leadership in product management and portfolio strategy for large‑scale, high‑growth technology businesses.
• Experience scaling product portfolios in SaaS environments, with exposure to consumer‑grade product experiences.
• Demonstrated success in strategy development, lifecycle management, and cross‑functional alignment in global organizations.
• Strong commercial acumen in pricing, packaging, and monetization.
• Ability to foster a culture of innovation and customer‑centric decision‑making.

• 15+ years in product management or related leadership roles in high‑growth technology businesses.
• Experience delivering consumer‑grade software and platform products.
• Track record of building and leading diverse, high‑performing teams.
• Visionary and strategic mindset with expertise in category‑shaping product strategies.
• Deep customer empathy and strong instincts for product‑market fit and experience design.
• Excellent collaboration, influence, and partnership skills.
• Exceptional communication and executive storytelling skills.
• Excellence in cultural leadership and driving innovation.
• Ability to thrive in a fast‑paced, AI‑native environment.
• Willingness to travel and collaborate globally.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work…