Business Product Manager - Salesforce

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* Coordinate with the Business Product Owner to develop and maintain the Salesforce FSC product vision and strategy, aligning with Organization objectives and consumer demands.
* Maintain and prioritize the product backlog to ensure alignment with business objectives.
* Serve as the
** Salesforce FSC subject-matter expert**, with emphasis on user experience and deep knowledge of FSC data models, including:  + Person Accounts  + Households and relationship groups  + Financial Accounts (loans, deposits, treasury, investments)  + Roles, ownership structures, and related parties (individuals, trusts, LLCs, partnerships)
* Lead refinement meetings with the business analyst joint to clarify requirements, prioritize user stories, and ensure team alignment. Gather requirements from key stakeholders, including Community Bank, Retail, Treasury, operations, and compliance and IT teams.
* Collaborate with the TPO, TPM, and Salesforce developers to ensure solutions support system scalability, operational efficiency, and regulatory compliance.
* Define, track, and report on key performance indicators such as user adoption, process efficiency, and business value delivery to ensure alignment with strategic goals.
* Make decisions about system configuration, feature rollout, and trade-offs based on business value and technical feasibility.
* 3-5 years of experience in financial services, banking technology, or product ownership. Strong preference for commercial and consumer lending within the Community Bank or a regional bank operating model.
* 3-5 years of experience as a Product Manager, Senior Business Analyst, or Technical Analyst in financial services.
* Salesforce certifications (e.g., Salesforce Financial Services Cloud or Admin)
* Salesforce Admin or App Builder certification
* Experience with Azure Dev Ops, or other Agile project management tools
* Familiarity with banking regulations, credit policies, or loan servicing
* Familiar with nCino, Snowflake and other bank system applications
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