Public Cloud Windows Engineer Lead

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Cloud Lead Engineer to join our team in Plano, Texas (US‑TX), United States (US).

Must be a US citizen or Green card holder to proceed with applying.

The Cloud Public Cloud OS Team Lead will be responsible for leading a team of cloud engineers and architects in providing managed cloud services (monitoring, support, optimization, and administration). The Team Lead will ensure high service quality, client satisfaction, and efficient operations while driving automation and continuous improvement.

Lead, mentor, and develop a team of cloud Windows/Linux engineers and administrators.

Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs.

Conduct regular team meetings, performance reviews, and training sessions.

Provide oversight for the daily operations, incident management, change management, and problem resolution across customer cloud environments.

Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards.

Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented.

Conduct root cause analyses for critical incidents and drive corrective/preventive actions.

Act as escalation point for customers during incidents or critical issues.

Participate in client meetings, provide technical guidance, and support cloud solution discussions.

Prepare and present operational reports, incident summaries, and optimization recommendations.

Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting.

Identify areas for operational improvement and cost optimization.

Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices.

Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation.

Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.

At least have Windows/Linux certifications.

Microsoft Certified:
Windows Server Hybrid Administrator Associate

Red Hat Certified System Administrator (RHCSA)

Primary:
Windows

12+ years’ experience in Cloud operations/administration, with proven experience in (Windows or Linux).

7+ years’ experience in a technical team lead, supervisory, or project management role.

5+ years multi-cloud experience (must have hands‑on in at least 2 of AWS/Azure/GCP/OCI).

Direct experience in managed services/NOC/SOC/MSP environments is a must.

Deep understanding of Windows Server OS (2016, 2019, 2022):
Active Directory, Group Policy, DNS, DHCP, WSUS, etc.

Scripting and automation:
Power Shell (for Windows), Bash (for Linux), and tools like Ansible or Puppet.

Virtualization technologies: VMware vSphere, Hyper‑V, KVM.

Patch management and OS lifecycle management.

Performance tuning and system optimization for both Windows and Linux servers.

Monitoring and logging tools:
Nagios, Zabbix, Prometheus, Grafana, Windows Event Viewer, etc.

Backup and disaster recovery strategies and tools (e.g., Veeam, Bacula, Commvault).

Security hardening and compliance (e.g., CIS benchmarks, STIGs).

Proven leadership and people management skills.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the…