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FinTech Technical Support Specialist; Hardware & Gateway

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Fortispay
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: FinTech Technical Support Specialist (Hardware & Gateway)
A leading Fin Tech company in Plano, Texas, is seeking a Technical Support Representative to deliver first-line support for merchants using payment processing products. You will troubleshoot Ingenico hardware and assist with Fortis Gateway functionality while ensuring timely customer support via phone, email, and chat. Ideal candidates have strong customer service skills, a collaborative mindset, and are eager to grow within the payment industry.

Join us in this crucial role and contribute to delivering excellent merchant experiences through cutting-edge payment solutions.
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