ServiceNow Senior Advisory Consultant
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-01-12
Listing for:
VDart Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Title:
Service Now Senior Advisory Consultant
Location:
Plano TX (Remote)
Duration: 06 Months
Role OverviewClient is seeking a dynamic and experienced Service Now Advisory Consultant who combines deep technical expertise with strategic advisory capabilities. This role involves hands‑on configuration and development across all major Service Now modules while also contributing to pre‑sales efforts, including proposal development and crafting Statements of Work (SOWs). The ideal candidate will be a trusted advisor to clients helping them maximize their Service Now investments through strategic roadmaps, platform governance and process optimization.
Key Responsibilities- Advisory & Strategic Consulting
- Lead client engagements to assess current Service Now capabilities and define future‑state process and platform strategies.
- Develop platform roadmaps aligned with business goals and technical priorities.
- Conduct business value assessments and recommend adoption strategies across ITSM ITOM ITAM HRSD Sec Ops GRC and CSM.
- Design and implement governance models KPIs and process improvement frameworks.
- Facilitate client workshops to gather requirements align stakeholders and drive consensus on solution design and implementation plans.
- Apply deep business process knowledge to map client needs to Service Now capabilities and identify opportunities for automation and optimization.
- Technical Implementation & Platform Expertise
- Configure and customize Service Now modules including Incident Problem Change Knowledge CMDB Discovery HRSD and more.
- Perform health scans technical debt analysis and platform scalability assessments.
- Manage integrations with third‑party tools (e.g. Qualys, Tenable, SCCM, JAMF).
- Ensure platform conformance to best practices and licensing strategies.
- Proposal & SOW Development
- Collaborate with sales and delivery teams to draft compelling proposals and SOWs for Service Now engagements.
- Estimate effort define scope and align deliverables with client expectations and budget constraints.
- Support pricing strategies and resource planning for advisory and implementation phases.
- 7 years of hands‑on Service Now experience across multiple modules.
- Proven track record in advisory consulting and technical delivery 3 years.
- Strong understanding of Service Now architecture scripting workflows and integrations 5 Years.
- 2 Years of experience in proposal writing SOW creation and client presentations.
- Demonstrated ability to lead client workshops and translate business processes into technical solutions 5 Years.
- Service Now certifications CSA and 2 CIS (any) required ITIL preferred.
- Excellent communication and stakeholder engagement skills.
- Be part of a high‑impact team driving digital transformation across industries.
- Work with top‑tier clients and cutting‑edge Service Now solutions.
- Collaborate with experts in advisory architecture and delivery.
- Enjoy a flexible remote‑friendly work environment with growth opportunities.
- Employment Type: Full Time
- Experience: Years
- Vacancy: 1
Position Requirements
10+ Years
work experience
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