More jobs:
Developer, IT Support, IT/Tech
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-01-12
Listing for:
Sarian Solutions
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Engineer
Job Description & How to Apply Below
Responsibilities
- 7+ years of relevant IT experience in NICE v3.1/4.1 systems (mandatory)
- Experience with call and voice recordings systems.
- Awareness of maintenance activities/health checks for NICE systems and NICE perform applications.
- Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used Monitoring / Scheduling tools.
- Experience in incident and problem management and the ability to identify cross functional or technical issues and trouble shooting skills.
- Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to development & infrastructure releases.
Looking forward to hear & work with you soon.
Thanks & Regards
Sarian Solutions, Inc.
Work: x 201|Fax:
E:
(Use the "Apply for this Job" box below). G:
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×