Problem Management Analyst
Listed on 2026-01-12
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IT/Tech
Technical Support, IT Support
Position:
Root Cause Analyst – Plano, Texas (Contract)
We are seeking a skilled and detail‑oriented Tech Ops - Intermediate professional to join our team. The ideal candidate will be responsible for ensuring the smooth operation of technical systems, troubleshooting issues, and supporting the overall technical infrastructure. This role requires a proactive individual with a strong technical background and excellent problem‑solving skills.
Responsibilities- Monitor and maintain technical systems to ensure optimal performance.
- Identify and troubleshoot technical issues promptly and effectively.
- Collaborate with cross‑functional teams to implement technical solutions.
- Document technical processes and provide training to team members as needed.
- Support the deployment and maintenance of new technologies and systems.
- Proven experience in technical operations or a related field.
- Strong problem‑solving and analytical skills.
- Proficiency in relevant technical tools and software.
- Excellent communication and teamwork abilities.
- Ability to work in a fast‑paced, dynamic environment.
$36,000–$38,000 per year. Compensation may vary based on experience, location and market conditions.
Employment Type& Seniority
Contract Entry level
CompanyPTR Global is a leading provider of information technology and workforce solutions, with over 5,000 professionals across the U.S. and Canada.
Applications are processed by PTR Global. If you receive a suspicious message, contact +1 214‑740‑2424 or
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