Human Resources Manager

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

The Human Resources Manager serves as a strategic and operational business partner responsible for ensuring compliance with human resources, pharmacy accreditation, and regulatory requirements. This role oversees core HR functions including employee relations, investigations, compliance, training, HR reporting, and people leadership. The Human Resources Manager partners closely with operational, clinical, and leadership teams to drive employee performance, engagement, retention, and organizational effectiveness while ensuring adherence to employment laws, accreditation standards, and internal policies.

Salary Range
: $105,000 - $113,000/yr (DOE)

Schedule
: (On-Site) Monday - Friday, 8:30am - 5:00pm

Location
: 5340 Legacy Dr. Plano, TX

The essential functions include, but are not limited to, the following:

Employee Relations & Performance Management

• Provide coaching, guidance, and support to managers and employees regarding employee relations matters, corrective action, performance improvement plans, and terminations.
• Conduct internal employee investigations, including documentation, interviews, findings, and recommendations, ensuring consistency and compliance with company policy and employment law.
• Serve as a trusted advisor to leadership on complex employee relations and risk mitigation matters.

Compliance, Accreditation & Policy Management

• Ensure ongoing compliance with federal, state, and local employment laws and pharmacy accreditation and regulatory requirements.
• Collaborate with the HR team to develop, update, and maintain HR policies, procedures, training materials, and new hire orientation programs.
• Partner with clinical education and operations to ensure HR-related compliance and training requirements are met and documented.

HR Operations & Administration

• Execute and oversee personnel actions including hires, transfers, promotions, leaves of absence, and terminations, ensuring accurate documentation and timely communication to stakeholders.
• Respond to employee and manager inquiries related to HR processes, policies, payroll, benefits, and labor laws.
• Support payroll administration by processing payroll reports and resolving escalated payroll-related questions or discrepancies.
• Maintain and analyze HR data and reports to support compliance, workforce planning, and leadership decision-making.

Leadership & Team Management

• Manage, coach, and develop assigned HR support staff to ensure high-quality service delivery and professional growth.
• Foster a collaborative, service-oriented HR team culture aligned with organizational values.

Training & Development

• Assist in the design, development, and implementation of HR-related training programs, including compliance, leadership, and employee development.
• Support leadership development and continuous improvement initiatives as assigned.

Projects & Organizational Support

• Lead or participate in HR projects and initiatives aligned with organizational priorities.
• Lead or participate in administrative staff meetings, cross-functional meetings, and professional development activities.
• Always represent the organization professionally and maintain effective working relationships across all levels of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to work professionally and effectively with employees and leaders at all organizational levels.
• Strong knowledge of employment law, regulatory compliance, and HR best…