Regional Human Resource Manager

Public Storage is the nation's leading self‑storage provider and the largest owner and operator of self‑storage facilities in the world, with thousands of locations across the U.S. and Europe.

We recognize employees as a great place to work, and we rate highly in career growth, culture, and diversity.

The Human Resources Manager-Field directly supports Public Storage’s mission by working with leaders to align our teams under a common vision focused on employee engagement, customer satisfaction, and business results. The HRM is responsible for providing HR guidance and support to Public Storage’s Field Managers with a focus on employee relations and coaching front line leaders. Leveraging climate surveys, exit interviews, investigations and coaching, this role will provide advice and counsel to leaders to ensure fair and consistent resolutions to employee relations issues and disciplinary actions.

• Serve as a credible resource for the business and balanced advocate for employees.
• Assist the management team in addressing employee relations concerns to maintain a positive work environment while balancing the needs of employees and the business.
• Investigate and respond to routine employee relations issues and drive to resolution.
• Prepare documentation and reports on investigative activities; compile supporting notes, details and outcomes into the ER case management system.
• Effectively develop and review performance counseling documents; provide direction and coaching to District Managers on employee relations or performance management to drive engagement and talent retention.
• Partner with HR and legal to ensure consistent application of company policies, procedures and practices; ensure company compliance with applicable employment laws.
• Assist with critical incidents, ensuring smooth, professional, sensitive and timely follow‑through.
• Analyze exit interview data, turnover and employee relations trends to proactively identify areas for targeted HR support and/or training.
• Participate in the design and delivery of targeted employee relations training/communication as needed.
• Proactively identify opportunities for new HR programs, talent development, career pathing or process improvement; propose solutions to improve HR practices.
• Participate in ad‑hoc projects, reporting, or initiatives with cross‑functional teams.
• Other activities as assigned.

• Minimum 5–7 years of human resources management with an emphasis on employee relations or 3+ years of employee relations experience.
• Solid understanding of federal and state employment and labor laws including FMLA, EEO, ADA, FLSA, etc.
• HR experience with multi‑site/multi‑state or retail a plus.
• Demonstrated ability to prioritize, multi‑task, act with a sense of urgency, and provide resolution quickly and efficiently.
• Detail‑oriented with the ability to handle difficult situations with tact and diplomacy.
• Demonstrated ability to analyze HR issues, provide information/direction, effectively express ideas, advice and solutions both verbally and in writing.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.); prior knowledge of Navex Global, Workday, and Ethics Point a plus.
• B.A. Degree in Human Resources or Business Administration preferred.
• PHR/SPHR certification preferred.

• Excellent interpersonal skills, ability to build trust, maximize relationships, and interact with all levels, from hourly employees to senior management.
• Trustworthy HR professional with the ability to handle and maintain a high level of confidentiality and common sense regarding sensitive employee information.
• Analytical skills, including the ability to develop, manage and interpret metrics.
• Ability to recognize opportunities and assess risks before they become trends.
• Highly organized, good planning, time management and prioritization with the ability to multi‑task and handle competing priorities with deadlines.

Workplace

• Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.