Referral Outreach Manager

About Beacon Behavioral Partners

Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. We believe sustained growth comes from strong local relationships, clinical credibility, and disciplined execution. Our referral outreach model is built on trust, consistency, and data‑driven decision‑making, and this role is central to that strategy.

We are hiring a Referral Outreach Manager based in Jackson, MS and/or surrounding areas to own and grow referral relationships for our practices with multiple locations. This is a field‑based, individual contributor role focused on driving sustained referral volume through consistent relationship‑building, education, and follow‑through.

This role is goal‑based and accountability‑driven rather than purely quota‑based. Success is measured by the health, consistency, and growth of referral relationships over time. The Referral Outreach Manager works closely with admissions, clinical leaders and operations to ensure referral partners experience Beacon as responsive, reliable, and easy to work with.

This role is ideal for someone who thrives in the field, values collaboration, and takes pride in building durable partnerships that directly impact patient access to care.

• Build and maintain strong relationships with referral sources in the Jackson, MS area to include:
  • Physicians and psychiatric providers
  • Therapists and counseling practices
  • Schools and universities
  • Hospitals, EDs, PHP/IOP programs
  • Community organizations
• Own a defined territory and serve as Beacon’s primary referral partner contact
• Drive sustained referral volume through consistent outreach and relationship stewardship
• Convert new referral sources into active, ongoing partners

• Conduct in‑person visits, drop‑ins, presentations, and lunch‑and‑learns
• Educate providers and staff on Beacon’s practices services, referral process, and access points
• Attend and represent Beacon’s practices at local community events and professional meetings
• Identify and address barriers to referral success in real time
• Contribute relevant content to marketing team for social media initiatives

• Work closely with admissions and clinical teams to ensure smooth referral handoffs
• Reinforce best practices with our providers such as thank‑you notes and patient progress updates
• Share feedback from referral partners to improve workflows and communication
• Ensure referral partners feel informed, valued, and supported

• Log all outreach, meetings, and relationship activity accurately in Beacon’s CRM
• Maintain accurate referral source segmentation (Prospect, Grow, Protect)
• Track activity, follow‑ups, and referral trends within your territory
• Use data to prioritize outreach, report impact and identify growth opportunities

• Sustained referral volume and consistency over time
• Growth in active referral partners within assigned geography
• Quality and frequency of referral source engagement
• CRM data completeness and accuracy
• Feedback from admissions, clinical teams, and referral partners

• A relationship‑first professional who thrives in face‑to‑face engagement
• Growth‑minded, accountable, and motivated by long‑term impact
• Consultative in style – you educate, influence, and earn trust
• Organized and disciplined with follow‑through and CRM usage
• Comfortable working independently while collaborating cross‑functionally
• Energized by building something and owning a market or practice

• 2–3 years of experience in healthcare outreach, involved in mental health care (e.g., TMS technician), physician liaison, business development, or referral‑based growth roles
• Proven success growing and maintaining referral relationships
• Experience working with clinical providers and healthcare staff strongly preferred
• Comfort operating in a fast‑paced, evolving environment
• CRM proficiency (Zoho, Salesforce, or Hub Spot preferred)
• Bachelor’s degree in Business, Healthcare Administration, Communications, Psychology, or related field
• Ability to travel locally within assigned geography (field‑based role)