Medical Office Receptionist - Digestive Specialists

Overview

Medical Office Receptionist — Fast-paced, high-volume clinic is looking for a skilled Medical Office Receptionist.

Work location:

6124 West Parker Road - Suite 336 Plano, TX 75093.

Work hours:

Full Time, 40 hours weekly;
Monday - Friday, 8:30am – 5:30pm.

• Career Growth Opportunities
• Great Learning Environment
• Off on weekends

• High School Diploma or equivalent (REQUIRED)
• Six months healthcare experience in a clinical setting or customer service experience in a clinical setting or office environment (PREFERRED)
• Insurance verification/pre-certification/prior authorization experience (STRONGLY PREFERRED)
• GI experience (PREFERRED)

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance
• Answers phone calls and directs them appropriately
• Schedules appointments according to office guidelines
• Obtains accurate patient and insurance information, collecting copays and deductible amounts
• Copies/scans patient access related materials (e.g., , referrals, insurance cards, etc.) into the electronic medical record
• Prepares charts for patient appointments making sure all necessary information is complete
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications
• Performs other duties as assigned

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program and several other benefits
• Delivery of high quality patient care through nursing education, nursing research and innovations in nursing practice
• Strong Unit Based Council (UBC)
• A supportive, team environment with opportunities for growth

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices in the DFW Metroplex. THPG members participate in governance and committees. Texas Health initiatives promote an inclusive, supportive, people-first culture and workplace.

Explore our Texas Health careers site for information on benefits, job listings by category, and awards. If you have questions, email recruitment.

Texas Health requires a resume when an application is submitted. Employment opportunities reflect wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.