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Healthcare Management Healthcare Administration

Director of Care Concierge & Member Experience

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Zelis
Full Time position
Listed on 2026-01-22
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
A leading healthcare technology firm is seeking a Director of Care Concierge Team to oversee operations, ensuring excellence in service delivery and member engagement. This pivotal role requires strong leadership and a strategic mindset to drive performance and efficiency improvements through innovative solutions. The ideal candidate has over 10 years of experience in contact center management, preferably in the healthcare sector, and will thrive in a fast-paced environment focused on operational success.
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