Transport Coordinator

Transport Coordinator

Job Title: Transport Coordinator

Location: Plano, TX

Department: Acadian Ambulance

FLSA Status: Non-Exempt

Hours: Full-time

• Billing resource to Operations Management and Business Development.
• Maintain and ensure that all appropriate documentation needed for billing is documented in CAD prior to dispatch.
• Schedule transport in CAD.
• Obtain payment or a formal guarantee of payment prior to transport for all transports deemed not medically necessary as defined by the Centers for Medicare & Medicaid Services (CMS), Ambulance Policy Manual – Chapter 10.
• Actively pursue and obtain copayments and deductibles prior to transport for all non-emergency transports.
• Provide price quotes for all private pay transports, local and long distance and obtain payment prior to transport.
• Create and maintain a strong team environment through communication, motivation, and consistency.
• Represent Acadian interests during customer’s daily patient movement/discharge meetings.
• Be the primary Acadian point of contact with on site customer management base at the assigned facility.
• Be Acadian subject matter expert on what services are available in the market to the assigned facility.
• Other responsibilities, as assigned.

• High School Diploma or GED.
• Knowledge of Acadian Communications, Operations, and Business Development areas and the ability to coordinate activities across these areas.
• Basic computer skills.
• Familiarity with the Centers for Medicare & Medicaid Services regulations (ambulance).
• Must be able to type 40-50 wpm.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.