Team Leader Community Health Worker

Team Leader Community Health Worker (Emergency Department)

Location:

Children's Health – Plano, TX
Shift: Full-time Monday through Friday 8:30 am – 5:00 pm. Expect 1-2 weekend days/month and one flex day.

Department:
Social Work. Onsite.

Children’s Health mission:
Make Life Better for Children. Collaboration with UT Southwestern. Commitment to community health.

The Community Health Worker Team Leader leads front-line staff, facilitates communication, oversees orientation, evaluates practice with focus on quality and performance improvement. 70% shifts, 30% admin/leadership. Develops team members and manages operational needs.

• People Leadership: hiring, onboarding, scheduling oversight, performance management, professional development.
• Staff rounding and coaching.
• Performance evaluations and corrective action.
• Positive inclusive work environment, model leadership, just culture.
• Staff accountability for patient care standards.
• Employee engagement feedback and action plans.
• Operational Leadership: scheduling and coverage, orientation schedules, PTO, attendance monitoring.
• Staff licensing and certification compliance.
• Regulatory and quality compliance.
• Participation in leadership meetings and committees.
• Patient, family education culturally responsive.
• Collaboration with interdisciplinary teams.
• Advocacy for patients and staff.
• Knowledge of health resources and care coordination.

• At least 3 years related experience.
• Leadership experience preferred.
• High school diploma required; bachelor’s degree preferred.
• Current Community Health Worker/Promotor license in Texas required; instructor license preferred.

• Medical plan premiums covered after 3 years.
• Employee savings plan match 4–10% based on tenure.
• Paid parental leave up to 12 weeks.
• Caregiver leave.
• Adoption and surrogacy reimbursement.

Children's Health is an equal opportunity employer. Children’s Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer‑employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment‑related activity.