Insurance Verification & Referral Coordinator , PT and PRN

Insurance Verification & Referral Coordinator

We are GROWING AGAIN and looking for friendly, dynamic, compassionate team‑members to join our organization. The ideal candidate is courteous, personable, and professional. If you’re a problem solver with a gift for making things run smoothly and alleviating patient concerns, please apply.

We are a fast‑paced, busy general, surgical and cosmetic dermatology, Mohs/Plastic Surgery and aesthetic center practice in Prosper, Plano and McKinney. We are looking for experienced medical insurance verification and referral coordinator(s) with at least two years experience in this or related field.

• Monday–Thursday 7:45–5 and Friday 7:45–12 for full‑time
• Part time/PRN schedules are flexible
• Must be available to work at any location on any day

• Dependable, punctual, detail‑oriented self‑starter who thrives in fast‑paced environments.
• Experience in dermatology, Mohs, general or plastic surgery, OB‑GYN or cardiology preferred.
• Bilingual a plus.
• Proficient in Mod Med EMR/PMS and modern practice technology.

• Insurance Verification
  • Verify patient insurance eligibility and benefits for all scheduled procedures.
  • Obtain and document prior authorizations as required.
  • Determine patient financial responsibility and communicate to patients.
  • Collect and maintain accurate patient demographic and insurance information.
  • Research and resolve insurance coverage and benefit discrepancies.
• Data Entry and Maintenance
  • Accurately enter patient and insurance information into the EHR or other relevant systems.
  • Maintain accurate and up‑to‑date records of all verification and authorization activities.
• Communication
  • Communicate effectively with patients, insurance carriers, and internal departments regarding insurance coverage and authorization status.
  • Respond promptly to inquiries from patients and staff regarding insurance coverage and billing matters.
• Compliance
  • Stay informed of and comply with all relevant insurance regulations and payer guidelines.
  • Participate in ongoing training and education to maintain knowledge of insurance verification and reimbursement procedures.
• Additional Administrative Experience
  • Experienced in patient intake, updating demographics, and insurance coverage verification.
  • Experienced in patient checkout, collecting payments, scheduling recalls and follow‑ups.
  • Proficient in multi‑line phone system and scheduling patients.
  • Excellent communication skills with patients and staff.
  • Protect patients’ rights by maintaining confidentiality of medical, personal and financial information.
  • Bilingual proficiency is a plus for effective patient communication.
  • Experience in dermatology, Mohs, plastic surgery and aesthetic settings preferred.