Billing Analyst

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

As the Billing Analyst, you play a key role within our accounting team to ensure accurate accounting and reporting of revenue in accordance with US Generally Accepted Accounting Principles. You perform analysis on complex revenue transactions. You are an effective communicator and problem-solver who is able to meaningfully collaborate with multiple teammates and departments.

• Analyze contracts with customers to ensure proper Net Suite customer billing setup and identify pertinent information to account for revenue transactions consistent with the Company's existing revenue recognition policy and US GAAP, ensuring accurate and timely processing and review based on month-end close and other internal deadlines.
• Process transactions related to new contract setup, contract amendments, terminations, and credit memos in Net Suite, ensuring timely processing based internal deadlines.
• Own the processing of our monthly invoicing of variable revenue contracts, collaborating with Engineering to ensure correct flow of activity and investigating areas of improvement.
• Investigate and resolve invoicing issues and billing questions directly with customers and collaborating with internal stakeholders as appropriate (account management, legal, sales, accounts receivable, etc).
• Participate in the month-end close procedures, including preparing journal entries related to revenue, account reconciliations and schedules.
• Assist in the preparation of quarterly and year-end schedules to support financial statement audits.
• Complete ad hoc reporting and additional project requests as assigned by managers.

Minimum Qualifications

• 1+ years of hands‑on professional experience in a corporate finance environment.
• Previous transaction processing, billing, or general accounting experience.
• Strong written and verbal communication skills.
• Ability to investigate complex billing and revenue questions independently, and work collaboratively to find appropriate solutions.
• Experience using Net Suite and Salesforce.
• Ability to process high volumes of transactions with attention to detail and accuracy.

• Bachelor's degree in accounting, finance, or related discipline.
• Understanding and working knowledge of US GAAP.
• Prior customer service experience.
• Experience working in a fast‑paced software/technology company.

Up to 10%

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

When you join Rithum, you can expect to work with smart risk‑takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work‑life balance through remote‑first working conditions, generous time off, and wellness days.
• Receive industry‑competitive compensation and total rewards benefits.

We believe in transparency and…