Quality Engineering Lead

About Luminator Technology Group

Luminator is a global leader spanning over 85 countries and nearly 1,000 employees. We innovate and revolutionize global transportation technology. At Luminator, we believe we are Better Together
. We always put the Customer First
, focus on achieving Results
, strive to Be the Best and foster a culture of Respect & Trust
.

The Quality Engineering Lead will provide leadership and technical expertise to ensure the highest standards of quality in the production of mass transit parts for the Bus division. This includes driving continuous improvement initiatives, ensuring compliance with customer requirements, and fostering collaboration across internal teams and suppliers.

• Lead customer meetings to address quality concerns and ensure timely resolution of issues.
• Manage customer audits, prepare responses to findings, and ensure corrective actions are implemented.

• Develop, prepare, and monitor quality performance metrics.
• Create action plans to address areas of low performance and drive improvement initiatives.

• Modify existing quality processes and procedures; develop new ones to meet evolving requirements.
• Prepare and implement Quality Inspection Instructions for various product types.

• Conduct internal audits and supplier audits to ensure compliance with standards and specifications.
• Support Supplier Quality in evaluating and qualifying new suppliers and improving existing supplier performance.

• Lead investigations of customer non-conformance reports using 8D methodology.
• Coordinate failure analysis with Engineering and drive corrective actions across cross‑functional teams and suppliers.

• Visit customers and suppliers as needed to investigate non-conformance issues and ensure resolution.

• Prepare and monitor monthly reports for quality performance metrics.
• Identify opportunities for continuous improvement and implement best practices.
• Other duties as assigned.

• Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Engineering and Technology — Knowledge of the practical application of engineering science and technology, applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate performance.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Written Comprehension — The ability to write the English language and present information and ideas in writing.
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity — The…