4G​/5G Call Processing Engineer - RAN SME

4G/5G Call Processing Engineer - RAN SME

Join to apply for the 4G/5G Call Processing Engineer - RAN SME role at Samsung Electronics America

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. We are a global brand recognized for innovation and for shaping the future of connected experiences across devices and services, including 5G networks. SEA is committed to environmental stewardship as an EPA ENERGY STAR® Corporate Commitment Partner.

Role And Responsibilities

• Analyze customer requirements, convert them into system requirements and capture a detailed design for the development team to support all of Samsung’s product features.
• Deliver technical proposals, research papers, design documents, operator network design, RFI/RFP, and patent filings.
• Provide product & feature performance analysis, evaluation of new product(s), software releases and third‑party product evaluations to build product synergies.
• Review and recommend improvements to LTE RAN network performance by evaluating and trending key KPIs; perform trials and provide optimization guidelines.
• Provide expert technical support in the pre‑sales process and create compelling technical and commercial solutions to help achieve assigned sales goals and business objectives.
• Translate and communicate highly complex technical design considerations to the Samsung sales team and carriers’ network business.
• Educate our customers on Samsung’s new products and services both individually and in a team environment.
• Ensure that customer commitments are achieved according to plan.
• Collaborate with various support organizations, logistics, and cross‑functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
• Accountable for Tier 3 support; analyze and troubleshoot scheduler‑related issues reported from customer labs, field sites and production network.

Qualifications

• Bachelor’s Degree in Computer Science or Electrical Engineering.
• 8+ years of technical experience in Wireless Telecommunication Engineering including 7+ years’ experience in Software Development.
• In‑depth knowledge of RRC, S1‑MME, S1‑U and X2 protocols and concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE‑ & co‑existence, 5G Numerologies.
• 3
  
  GPP RAN product architecture, design, implementation and performance improvements (KPIs).
• Thorough understanding of 3
  
  GPP specifications for LTE/LTE‑A/5G features and protocols.
• Working knowledge of various RF antenna technologies & network optimizations.
• Ability to travel sporadically during the project.

Preferred Qualifications

• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting.
• Experience with ongoing 3
  
  GPP Rel‑15/16 activities.
• Strong programming skills in C; experience with memory optimizations, multi‑core programming, assembly language debugging.
• Good understanding of scheduler functionality.

Skills And Qualifications

Life @ Samsung -

Benefits @ Samsung -

EEO Statement

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation, contact our Reasonable Accommodation Team (855‑557‑3247) or  This number is for accommodation requests only and is not intended for general employment inquiries.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Computers and Electronics Manufacturing

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