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Manager, Customer Success - Scale & Ops Leader

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Tapcheck
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A financial wellness platform is seeking a Manager of Customer Success to lead a team focusing on customer adoption, retention, and revenue growth.

This role offers remote or hybrid work options in the Plano, TX area. Key responsibilities include managing the customer success team and ensuring effective onboarding and customer engagement strategies while enhancing operational processes. Successful candidates will have extensive experience in SaaS or fintech environments and demonstrated leadership skills in high-growth settings.
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