Accounts Receivable Collections

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions
. Every day, we reimagine how people move through a safer, more open world with ease
. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries
, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Vingcard Hospitality for an Accounts Receivable Specialist.

Your Role in Keeping the Future in Safe Hands:

The AR Specialist will be responsible for performing assigned tasks and duties necessary to support the A/R Department. Develop and optimize relationships with both external and internal customers while sustaining internal controls with quote to cash procedures.

• Manage a B2B collection portfolio by taking the appropriate actions with accounts that are past due and/or over credit limits
• Resolve customer disputes and account discrepancies
• Handle incoming phone calls regarding account status and collections
• Provide weekly and monthly customer aging status reporting to Collections Supervisor on identified A/R issues related to past due account balances, billing issues and customer disputes
• Maintain up-to-date customer records with accurate billing and contact information
• Collaborate with internal teams to resolve customer issues that are impacting collections
• Provide exceptional customer service by responding to customer A/R inquiries and resolving disputes in a timely manner
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the A/R Department as a whole

• Performance and Results Driven
• Strong knowledge of A/R procedures and account reconciliations
• Excellent Computer Skills with Microsoft Office Suite (with strong Excel spreadsheet skills) and ERP systems
• Exceptional communication and interpersonal skills
• Strong strategic thinking, analytical and process improvement including root cause analysis.
• Strong Organization skills with the ability to prioritize tasks and meet deadlines
• Daily attendance and punctuality are required for this position
• Demonstrate openness to change, flexibility and adaptability

• Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.