Operations Coordinator; Bilingual - Korean

Operations Coordinator (Bilingual - Korean)

• Contract
• Contract Period: 1yr (On-site)
• Pay: $28 - $31/hr DOE
• Work Hours:
  
  8:30am ~ 5:30pm
• Excellent written and oral skills (English/Korean) required

• Prepare reports and performance summaries for management review
• Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives
• Assist in sales performance tracking, revenue analysis, and business reporting
• Respond promptly to customer inquiries and service requests
• Prepare freight rate quotations and pricing proposals
• Support rate negotiations and contract‑related documentation
• Conduct inside sales activities for existing and potential customers
• Manage and update CRM systems and sales databases
• Track sales pipeline progress and follow up on leads and opportunities
• Follow up on customer complaints and coordinate resolutions
• Communicate with relevant departments to ensure timely issue resolution
• Support internal operational tasks related to sales orders and shipments
• Coordinate communication between Sales and Operations teams
• Collaborate with Pricing, Legal, and Finance teams on business cases and contracts
• Support cross‑departmental projects and new business implementation
• Assist in preparing sales materials, proposals, presentations, and reports
• Conduct P&L simulations and profitability analysis using Excel
• Support pricing strategy evaluation and margin analysis
• Conduct market research to identify potential clients and industry trends
• Support partnership development and new business opportunities
• Assist in organizing client meetings and business development activities
• Provide daily administrative and operational support to Sales and Operations teams
• Contribute to improving internal workflows and productivity
• Support initiatives to enhance customer satisfaction and service efficiency

• Entry level or less than 3 years of logistics operation or sales support or business development support experience
• Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
• Excellent written and oral skills (English/Korean) required
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
• Self‑motivated, team‑oriented, and adaptable to a fast‑paced environment.
• Willingness to expand knowledge of logistics industry

All your information will be kept confidential according to EEO guidelines.